Frequently Asked Questions

    • No shipping outside of the United States is available at this time.
    • No refunds or returns. Nevertheless, I am dedicated to ensuring your satisfaction with your purchase. Please contact me if any issues arise.
    • Average production time is 2 weeks.  If you would like a rush order please e-mail me at Nellene@nellenetree.com and if I can make it happen I will.
    • If there is something you'd like made you do not see on my store please reach out to me at Nellene@nellenetree.com.